Privacy Policy
A legal disclaimer
Last updated: [25 January 2026]
​
At Elite Student Academy, we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
​
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our tuition matching services.
​
1. Personal Data We Collect
We may collect the following types of personal data when you submit an enquiry, register on our website, or communicate with us:
​
a) From Parents / Students
-
Full name
-
Phone number
-
Email address
-
Student’s academic level and subjects required
-
Preferred tutor profile (e.g. gender, qualifications, experience)
-
Schedule preferences
-
Any additional information you voluntarily provide
​
b) From Tutors
-
Full name
-
Phone number
-
Email address
-
Academic qualifications
-
Teaching experience
-
Subjects and levels offered
-
Availability
-
Any documents or information you voluntarily provide
​
2. How We Collect Personal Data
We collect personal data through:
-
Online forms submitted via our website
-
WhatsApp, email, phone calls, or other communication channels
-
Voluntary submissions by users
By providing your personal data, you consent to its collection, use, and disclosure as described in this Privacy Policy.
​
3. Purpose of Collection and Use
We collect and use personal data for the following purposes:
-
To match students or parents with suitable tutors
-
To contact you regarding your enquiry or tuition request
-
To coordinate lesson arrangements and schedules
-
To communicate updates, confirmations, or follow-ups related to our services
-
To improve our services and website experience
-
To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal data to third parties.
​
4. Disclosure of Personal Data
We may disclose personal data only when necessary, including:
-
Sharing relevant student requirements with tutors for matching purposes
-
Sharing limited tutor information with parents or students
-
Disclosure required by law or regulatory authorities
We only share information that is relevant and necessary for the intended purpose.
​
5. Protection of Personal Data
We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, or disposal.
Examples include:
-
Restricted access to personal data
-
Secure storage of digital records
-
Use of password-protected systems
​
6. Retention of Personal Data
We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws.
When personal data is no longer required, it will be securely deleted or anonymised.
​
7. Access and Correction
You may request to:
-
Access the personal data we hold about you
-
Correct any inaccurate or incomplete personal data
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
​
8. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us.
Please note that withdrawing consent may affect our ability to provide services to you.
​
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
​
10. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal data is handled, please contact:
Elite Student Academy
Email: elitestudentacademysg@gmail.com
Phone / WhatsApp: +65 8112 3395
​